Passport Collection

·        New passports are issued by the Department of Immigration and Emigration of Sri Lanka, Battaramulla. Processing times vary depending on

         the Department’s verification procedures.

·        The High Commission forwards the applications to the Department of Immigration and Emigration through the Ministry of Foreign Affairs on a weekly basis.

·        The High Commission cannot guarantee passport issuance within a specific timeframe.

·        Once the new passport is received at the High Commission, the applicant will be notified via SMS and/or email.

·        Passports must be collected in person by the applicant. (Bring previous passport and yellow-coloured payment receipt)

·        For applicants under 16 years of age, a parent who submitted the application may collect the passport.

·        If the applicant is unable to collect the passport in person due to exceptional circumstances, the passport may be returned by post. The applicant must send:

         o   A written request

         o   The previous passport

         o   The original yellow payment receipt

         o   A self-addressed prepaid Special Delivery envelope

·        Applicants residing in the Republic of Ireland must arrange passport collection through a courier service. Before arranging collection, applicants must send

         their previous passport and  payment receipt to the High Commission. Courier collection details must be emailed in advance.

·        The High Commission is not responsible for passports or documents lost or damaged that are sent by post.

Further Inquiry Please, contact the Consular Section via email : passport@slhc-london.co.uk